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Reporting Odors to AQMD

Filing odor complaints with the South Coast Air Quality Management District (AQMD) is one of the most powerful tools we have to hold Sunshine Canyon Landfill accountable. Here’s why your report makes a difference:

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  • Creates a Record of Violations – AQMD tracks complaints to identify ongoing issues. The more reports filed, the harder it is for officials to ignore the problem.

  • Triggers Investigations – A high volume of complaints can prompt AQMD to send inspectors to the landfill and assess violations in real time.

  • Strengthens Community Action – Data from complaints helps build a case for stronger regulations, fines, or even legal action against the landfill.

  • Pushes for Real Solutions – If AQMD sees persistent air quality violations, they can pressure landfill operators to make necessary changes—or face consequences.

 

Every Complaint Counts!

 

Even if the odor seems temporary, report it every time you notice it. A single complaint may not lead to change, but hundreds or thousands of reports show undeniable proof of the ongoing harm to our community.

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Report Landfill Odors

Call: 1-800-CUT-SMOG
E-mail: cut_smog@aqmd.gov
On-line: Complaint System

iPhone App Store: DOWNLOAD

Google Play: DOWNLOAD

AQMD accepts air quality complaint calls 24 hours a day, 7 days a week. During business hours (7 a.m. - 5:30 p.m., Tuesday through Friday) your call is answered by an attendant. 

 

During non-business hours an automated voice system, or the on-line system, will prompt you for the following information:

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  • The time the air quality incident occurred and whether it is continuing at the time of your call or on-line report

  • The nature of the air quality complaint -- smokedustodor, or other

  • Whether you have experienced this type of air quality problem in the past

  • The wind direction, if known

  • The name and address of the alleged source and the type of operation, if known

  • Your contact information.  

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What Happens When I Make a Complaint?

​Unless you request otherwise, the South Coast AQMD inspector assigned to your complaint may call you for additional information before beginning an investigation. While many complaints can be resolved over the telephone and require no additional follow-up, others require additional investigation. If a complaint cannot be immediately resolved by phone, the inspector locates and verifies the alleged source by surveying the suspected area. On verifying the source, the inspector conducts a facility inspection to verify the complaint and determine the cause of the air quality problem.

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The inspector documents the findings of the facility inspection, issuing Notices to Comply or Notices of Violation as necessary for violations of the California Health and Safety Code, South Coast AQMD Rules and Regulations, or South Coast AQMD permit conditions. After the investigation, the inspector may contact the complainant to discuss findings.

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Notice of Violation

A Notice of Violation (NOV) is an official warning issued by a regulatory agency—like the South Coast Air Quality Management District (SCAQMD)—when a facility, such as Sunshine Canyon Landfill, breaks environmental laws or fails to comply with operating regulations.

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It means the landfill has violated rules that protect our air, health, or environment, such as exceeding emission limits, causing persistent odors, or failing to properly manage waste. NOVs can lead to enforcement actions, penalties, or even legal consequences if the issues aren’t resolved.​​

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In short: an NOV is a red flag that a facility is putting the surrounding community at risk—and Sunshine Canyon has been collecting them for years.

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This year, Sunshine Canyon Landfill is on track to surpass all previous years in the number of Notices of Violation issued—a clear sign that the problems are not only ongoing, but getting worse. From air quality violations to odor complaints, the growing list reflects a pattern of neglect and harm that our community can no longer tolerate. It’s time for real accountability.

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FAQ About Reporting Odors

I usually smell odors when I’m on my way to work, so I can’t stick around to wait for an inspector. Should I still call?

Absolutely, yes! The South Coast AQMD encourages residents to report odors even if you can’t stay for an inspector. Your complaint helps document the issue and can prompt investigations into patterns of odor violations at Sunshine Canyon Landfill. You can report quickly by calling 1-800-CUT-SMOG (1-800-288-7664) or using the online complaint form. Be sure to note the time, location, and description of the smell—every report counts toward holding the landfill accountable.

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I smelled something that was more like Febreze. Should I still report that?

Yes, you should report it. While Febreze-like smells might seem harmless, they could indicate the landfill is using masking agents to cover up more harmful odors, like methane or hydrogen sulfide, which have been linked to health issues in our community (e.g., nausea, headaches, worsening asthma). The AQMD investigates all odor complaints to determine their source and impact, so your report could uncover a larger issue. Don’t hesitate—call 1-800-CUT-SMOG or submit online.

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What happens when the inspector shows up? Will I need to let them in my home?

When an AQMD inspector arrives, they’ll investigate the area where you reported the odor, focusing on outdoor spaces to confirm the smell and identify its source, often using specialized equipment to measure air quality. You don’t need to let them into your home—they typically work in public areas or near the landfill’s perimeter. However, if the odor is strongest on your property, they may ask for permission to take measurements closer to your home. It’s entirely your choice, and they’ll respect your decision either way. The goal is to verify the complaint and gather evidence for potential enforcement actions.

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What are the consequences for receiving an NOV for the landfill?

A Notice of Violation (NOV) from the AQMD means Sunshine Canyon Landfill has violated air quality regulations, such as Rule 402 (public nuisance) or California Health & Safety Code Section 41700, often due to odors. Consequences can include fines, mandatory corrective actions, or stricter oversight. For example, after receiving 150+ NOVs since 2023, the AQMD issued an Order for Abatement on March 20, 2025, requiring the landfill to implement tougher odor controls [AQMD]. While NOVs pressure the landfill to improve, they often don’t lead to immediate closure or significant penalties, which is why community advocacy remains crucial to push for real change.

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How can I describe the odor accurately when I report it?


Describing the odor helps the AQMD identify its source and take action. Note what the smell reminds you of—common descriptors for landfill odors include “rotten eggs” (hydrogen sulfide), “garbage” (decomposing waste), or even “chemical” or “Febreze-like” (masking agents). Mention the intensity (mild, strong, overwhelming), how long it lasts, and if it causes physical reactions like headaches or nausea. For example, you might say, “It smells like rotting garbage, is very strong, and gave me a headache after 10 minutes.” Including the time, date, and your location (e.g., “near Van Gogh Elementary at 7:30 AM”) makes your report more actionable.

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I’m worried about retaliation or privacy if I report a complaint. Is my information safe?


Your privacy is protected when you file a complaint with the AQMD. Reports can be submitted anonymously if you prefer, and the AQMD does not share your personal information with the landfill operator (Republic Services) or the public. They use your complaint to investigate violations, not to identify you. Many residents in Sylmar and Granada Hills have reported odors without issue—your voice is crucial to holding Sunshine Canyon accountable, and the AQMD ensures you can speak up safely.

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What if I smell odors at night or on weekends? Can I still report them?


Yes, you can report odors anytime, even outside regular business hours. The AQMD’s complaint line (1-800-CUT-SMOG) and online form are available 24/7. While inspectors may not respond immediately at night or on weekends, your report is logged and helps build a case for enforcement. Odors often worsen at night due to wind patterns in the Newhall Pass, so your late-night or weekend reports are especially valuable for documenting the full scope of the problem.

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I’ve reported odors before, but nothing seems to change. Why should I keep reporting?


We hear your frustration—Sunshine Canyon’s ongoing issues, with 17,146 complaints since 2015, show how persistent the problem is [Protect North SFV]. But every report matters. Each complaint adds to the AQMD’s data, which has led to actions like the 378 notices of violation and the March 2025 Order for Abatement requiring stricter odor controls [AQMD]. Reporting also fuels our advocacy—your complaints help us push for stronger regulations and accountability. Don’t give up; your voice is making a difference, even if change feels slow.

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Can I report odors on behalf of my child’s school or a community space?


Yes, you can report odors affecting public spaces like schools, parks, or soccer fields. For example, Van Gogh Elementary in Granada Hills has faced odor disruptions, with canceled recesses and distressed students [Protect North SFV]. When reporting, note the location (e.g., “near the soccer fields at Granada Hills Charter High School”), the time, and how the odor impacts the area (e.g., “kids couldn’t play outside”). The AQMD investigates complaints from community spaces just as seriously, and these reports highlight the broader impact on our neighborhoods, strengthening our case for change.​

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